BeautyDesk answers enquiries, manages bookings, handles rescheduling and keeps your customers looked after — even when you're busy with a client.
Your customers can ask questions, find an appointment, request a particular therapist and receive reminders without you stopping a treatment to answer the phone.
They can contact your BeautyDesk booking experience and ask for what they need in natural language.
Services, prices, opening hours, staff preferences and salon rules are all taken into account.
The booking engine checks the service duration, staff member, breaks and real calendar availability.
Confirmation and WhatsApp reminders keep the appointment moving without adding work for you.
BeautyDesk brings reception, booking and customer communication into one elegant system.
Answers common questions and guides customers through booking.
Confirmations, 24-hour reminders and conversational replies.
Service duration, staff availability and breaks are respected.
Customers can ask for the person they know and trust.
Salon policies are explained consistently and clearly.
Take cash at the salon or enable online payments and deposits.
Start small. Add AI and automation when they're useful. The customer experience stays beautifully simple.
For independent beauty professionals who need a polished booking system.
Your AI receptionist, booking system and WhatsApp assistant.
For busier salons and therapy businesses with more staff and automation.
Customers can choose to pay at the salon. BeautyDesk records the payment status without forcing online payment.
CashCard at salonPay laterEnable deposits or full online payment when your business is ready. Payment functionality can remain switched off during your pilot.
DepositsFull paymentOptionalTell us a little about your salon or therapy business and we'll show you how BeautyDesk can be configured around your services, staff and booking rules.
Yes. Each staff member can have their own availability and the customer can request a particular person.
Yes. Online payments and deposits are optional. A salon can keep pay-at-salon enabled and record the outstanding balance.
Yes. The planned customer messaging channel for the pilot is WhatsApp, including appointment confirmations and 24-hour reminders.
Yes. The production system will let the salon manage its own services, durations, prices, staff and booking rules.
No. BeautyDesk is designed for nails, hair, beauty, massage, waxing, tanning and wider therapy businesses.
Give your salon a receptionist that never gets distracted, never forgets the rules and is available when your customers need you.